Frequently Asked Questions.

General Tech Services is a trusted calibration company in UAE established in 1998. We are a complete one-stop solution for three core pillars — calibration services, test and measurement equipment supply, and industrial repair and automation services. Our calibration laboratory is located in Sharjah, UAE, and we serve clients across all seven emirates and the wider Middle East. With over 60 trained technicians and more than 33,000 calibrations performed every year, we are one of the most experienced calibration companies in UAE.

General Tech Services has been operating as a professional calibration company in UAE since 1998. That is over 28 years of hands-on experience serving industries including oil and gas, manufacturing, aviation, healthcare, construction, and utilities. Our long history in the UAE market means we understand the specific calibration requirements, industry standards, and regulatory demands that UAE businesses face every day.

As a full-service calibration company in UAE, General Tech Services supports oil and gas, petrochemicals, manufacturing, pharmaceuticals, food and beverage, healthcare and biomedical, aviation, construction, utilities, water treatment, marine, defense, and education. Whether you are a large industrial facility or a small quality control laboratory, our calibration services, equipment supply, and repair solutions in UAE are designed to fit your specific requirements.

Yes. General Tech Services is fully accredited. Our calibration laboratory operates under ISO 9001:2015 certification and is EIAC accredited for ISO 17025 calibration services in UAE. We are also ENAS accredited. These accreditations confirm that our calibration processes, technical staff, equipment, and documentation meet the highest international standards. Every calibration certificate we issue is fully recognized for audits, regulatory inspections, and quality management systems.

General Tech Services offers a comprehensive range of calibration services across UAE including dimensional, electrical, pressure, temperature, humidity, torque, mass, volumetric, flow, force, biomedical, NDT, gas analyser and detector, pH, and sound calibration. As a complete calibration company in UAE, we cover virtually every measurement parameter required by industry.

Yes. General Tech Services provides both in-laboratory and on-site calibration services across UAE. We maintain a fleet of over 35 service vehicles to reach clients quickly across Dubai, Sharjah, Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain. On-site calibration is ideal for large or fixed equipment that cannot be moved. Our mobile calibration team brings certified equipment directly to your facility, minimising downtime and keeping your operations running smoothly.

Calibration time depends on the type and quantity of instruments. For standard instruments brought to our Sharjah laboratory, most calibrations are completed within one to three working days. For large volumes or complex instruments, turnaround may be three to five working days. For urgent requirements, we offer priority calibration services. Contact our team to discuss your specific timeline needs.

As a responsive calibration company in UAE, General Tech Services aims to complete standard laboratory calibrations within one to three working days. We understand that instrument downtime affects your production and quality processes, so we work efficiently to return calibrated instruments with full certificates as quickly as possible. Customers with service agreements often receive priority scheduling and faster turnaround times.

Yes. General Tech Services calibrates instruments from all major brands regardless of manufacturer including Mitutoyo, WIKA, Fluke, Honeywell, Emerson, Dwyer, IFM, Mark-10, Norbar, and Snap-On. As a brand-neutral calibration company in UAE, we follow manufacturer specifications and applicable international standards for every instrument we calibrate.

Most instruments in active industrial use should be calibrated at least once per year. High-use instruments or those in critical applications such as oil and gas, pharmaceuticals, or food processing may require calibration every three to six months. Our team can review your instrument list and recommend a calibration schedule that meets your compliance requirements under ISO 9001 or ISO 17025.

ISO 17025 is the international standard that defines the requirements for calibration and testing laboratories. It ensures that a calibration company in UAE operates with technical competence, uses traceable measurement standards, follows validated procedures, and produces reliable, accurate results. Calibration certificates from an ISO 17025 accredited laboratory carry full credibility for quality audits and regulatory inspections.

Yes. General Tech Services is an EIAC accredited calibration company in UAE operating under ISO 17025 standards. Our accreditation scope covers multiple calibration parameters including dimensional, electrical, pressure, temperature, torque, mass, and more. All certificates we issue are fully traceable and recognized across the UAE, GCC, and internationally.

Choosing an ISO 17025 accredited calibration company in UAE protects your business in several important ways. Your calibration certificates are legally recognized and audit-ready. Your measurement results are traceable to national and international standards including ESMA in UAE and recognized GCC standards bodies. The laboratory is independently audited. For businesses in oil and gas, manufacturing, healthcare, and food production, working with an accredited calibration company in UAE is often a contractual or regulatory requirement.

EIAC stands for Emirates International Accreditation Centre. It is the official accreditation body of the UAE and is recognized internationally. When a calibration company in UAE holds EIAC accreditation, it means the company has passed rigorous technical assessments and operates to the highest calibration standards. General Tech Services is EIAC accredited, meaning our calibration certificates are accepted by UAE regulatory bodies, international clients, and quality management systems such as ISO 9001 and ISO 14001.

Yes. Pressure calibration is one of our core services. General Tech Services provides ISO 17025 accredited pressure calibration in UAE for pressure gauges, pressure transmitters, pressure switches, manometers, and deadweight testers. We serve clients across Dubai, Sharjah, Abu Dhabi, and all emirates. Pressure calibration is critical for industries such as oil and gas, water treatment, HVAC, and manufacturing where accurate pressure measurement directly affects safety and process control.

Yes. Temperature calibration is a major part of our work as a calibration company in UAE. We calibrate thermocouples, RTDs, thermometers, temperature transmitters, data loggers, ovens, furnaces, and thermal cameras. Our temperature calibration services are EIAC ISO 17025 accredited and serve pharmaceuticals, food processing, laboratories, healthcare, and HVAC. Both in-lab and on-site temperature calibration are available across UAE.

Yes. General Tech Services provides full electrical calibration services in UAE covering multimeters, clamp meters, oscilloscopes, insulation testers, power analyzers, loop calibrators, and PAT testers. Our electrical calibration is ISO 17025 accredited and traceable to international standards. We serve clients across all industries where accurate electrical measurement is required for safety, quality control, and compliance with UAE regulatory requirements including ESMA and DEWA standards.

Dimensional calibration is the process of verifying and adjusting measuring tools such as micrometers, vernier calipers, height gauges, dial indicators, bore gauges, and coordinate measuring machines. It ensures these tools measure length, angle, and geometry accurately. Yes, General Tech Services offers ISO 17025 accredited dimensional calibration in UAE for all standard and precision dimensional instruments. This service is critical for manufacturing, engineering, automotive, and aerospace industries where tight measurement tolerances must be maintained.

Yes. Every instrument calibrated by General Tech Services receives a detailed calibration certificate including instrument description, serial number, calibration date, next due date, measurement results, measurement uncertainty, and full traceability to national or international standards. As an accredited calibration company in UAE, our certificates are accepted for ISO audits, customer inspections, regulatory submissions, and quality management systems. Certificates are provided in both digital and printed format.

Yes. All calibration work carried out by General Tech Services is fully traceable to national and international measurement standards including ESMA in UAE and BIPM internationally. This is a fundamental requirement of ISO 17025 and is one of the key reasons why choosing an accredited calibration company in UAE like General Tech Services protects your business and meets GCC and international client requirements.

General Tech Services is a leading supplier of test and measurement equipment in UAE. We supply precision measuring instruments, pressure gauges, temperature instruments, electrical test equipment, torque tools, dimensional measuring tools, data loggers, gas detectors, flow meters, and industrial automation components. As a trusted equipment supplier in UAE, we stock products from over 90 global brands across all measurement disciplines.

We are authorized distributors for leading global brands including Mitutoyo, WIKA, Norbar, Mark-10, Fluke, IFM, Dwyer, Emerson, Control Techniques, ASCO, Leroy Somer, Gedore Torque, Vaisala, Omron, and many more. Our full brand list covers measurement, automation, pneumatics, and industrial tools.

Yes. You can purchase test and measurement equipment, industrial tools, and automation components directly from General Tech Services. Visit our online shop or contact our sales team directly. We offer competitive pricing, fast delivery across UAE, and full after-sales support for all supplied equipment.

Yes. General Tech Services supplies test and measurement equipment to clients across all seven emirates — Dubai, Sharjah, Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain. We also serve clients in Qatar, Oman, Saudi Arabia, and other GCC countries for specific supply and project requirements.

Yes. As an established equipment supplier in UAE with over 28 years of industry experience and relationships with over 90 global brands, General Tech Services can source hard-to-find instruments, discontinued models, and specialist spare parts for industrial and calibration applications across the UAE and GCC. Contact our team to discuss your specific sourcing requirements.

Lead times depend on the product and availability. In-stock items are available for immediate delivery across UAE. For items sourced directly from global manufacturers, lead times typically range from one to four weeks depending on the brand and item. Our sales team provides accurate delivery timelines at the time of enquiry so you can plan your requirements confidently.

Yes. General Tech Services provides full after-sales support for all equipment we supply including technical assistance, calibration services, repair, and spare parts sourcing. Buying from us means you have a single trusted partner for supply, calibration, and service throughout the entire life of your instruments in UAE.

General Tech Services provides professional repair services for a wide range of industrial equipment including VFDs, HMIs, PLCs, servo motors, instrumentation, power supply boards, and automation modules. All repairs are backed by a service warranty. We repair equipment from brands including Control Techniques, Siemens, ABB, Omron, Mitsubishi, Schneider, Danfoss, Allen-Bradley, and many more across all UAE industries.

Yes. VFD repair is one of our most in-demand services across UAE. We handle overvoltage and undervoltage faults, power module and IGBT failures, burnt components, control board issues, capacitor failures, and overheating problems. We also repair HMIs, PLCs, servo motors, and industrial automation modules. Every repair includes thorough diagnostics, root-cause analysis, load testing, and a service warranty.

Every repair completed by General Tech Services is backed by a service warranty covering the specific repair work carried out. If the same fault recurs within the warranty period, we will address it at no additional charge. Our transparent repair process includes a full inspection report detailing the fault and all work performed, giving you complete confidence in the outcome.

Yes. General Tech Services offers rental services for calibration and test equipment across UAE. Available rental items include calibrators, chart recorders, HART communicators, hydrostatic test pumps, flow meters, and more. Equipment rental is a cost-effective option for short-term projects, site-based work, or when a specific instrument is needed temporarily.

Yes. In addition to being a leading calibration company in UAE, General Tech Services provides professional repair services for a wide range of industrial instruments and measurement equipment. Repairing equipment instead of replacing it saves cost, reduces downtime, and extends the life of your instruments. Our repair team covers all major brands used across UAE industries.

General Tech Services is based in Sharjah, UAE, with offices also in Abu Dhabi. Our main calibration laboratory and technical centre is located at P.O. Box 25898, Sharjah, UAE. We are centrally positioned to serve clients quickly across all seven emirates. As an established calibration company in UAE, we have spent over 28 years building strong relationships with clients across Dubai, Sharjah, Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.

Yes. While our main laboratory is in Sharjah, General Tech Services serves clients across the entire UAE and the wider Middle East region. Our fleet of over 35 service vehicles allows us to provide fast on-site calibration services, equipment delivery, and field service across all emirates. We also work with clients in Qatar, Oman, Saudi Arabia, and other GCC countries.

You can reach General Tech Services through any of the following channels. Call us at +971 6 5436933. Email us at mathews@generaltechuae.com. Visit our contact page, or visit our calibration laboratory in Sharjah, UAE, during working hours. Our customer support team is ready to assist with calibration bookings, equipment supply enquiries, repair requests, and rental requirements.